Key Areas of Assessment

The following areas can be assessed to determine the overall training level and care quality provided by the aides:

Basic Care Skills  & Infection control

• Competence in providing daily care (bathing, feeding, dressing, mobility assistance).

• Adherence to hygiene and infection control protocols.

Dementia and Cognitive Care

• Knowledge of dementia stages and symptoms.

• Ability to manage behavioral and psychological symptoms of dementia.

• Communication strategies with dementia residents.

Health and Safety Practices

• Understanding of emergency procedures and resident safety protocols.

• Proper use of equipment such as hoists, wheelchairs, and assistive devices.

• Administration of medication, if applicable.

Communication and Empathy

• Communication with residents, families, and healthcare professionals.

• Demonstration of empathy, patience, and respect for resident dignity.

• Ability to handle resident concerns or complaints.

Resident-Centered Care

• Awareness and implementation of person-centered care approaches.

• Understanding individual resident preferences, history, and care plans.

• Ability to adjust care based on residents' physical and emotional needs.

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Documentation and Reporting

• Accuracy and timeliness of daily care notes and reports.

• Proper recording of incidents, health updates, and other relevant information.

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Self-Care and Stress Management

• Understanding your limitation, capabilities and gaps that must be addressed

• Knowledge of stress reduction techniques and support resources for care aides.

• Awareness of signs of caregiver burnout and strategies to manage work stress.